Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Home
  1. Home
  2. CORE Client Support

CORE Client Support

Welcome!
Provide your requests & issues so we can resolve and add value to your business.

  • Barcode Request

    For Barcode Data Request

  • CORE Support Request

    For support, issue assistance, and other questions.

  • Submit a Request

    For general all purpose requests (EXCLUDES QUOTE AND RMA REQUESTS)

  • CorePay Support

Powered by Jira Service Management
{"xsrfToken":"7d73c408d8ddbca65c16e8432b9b6d513f10ab9f_lout","branding":{"id":"268","key":"corecs","name":"CORE Client Support","portalBaseUrl":"/servicedesk/customer/portal/268"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Home","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Home","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2980b9","helpCenterTitleColor":"#f89406","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ee29040b-1534-4a77-94df-6699a4856e93/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTY5MGU2Yy1jNzZlLTQ2YzAtOTk2ZC02MDBiMGQzODhhNGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVlMjkwNDBiLTE1MzQtNGE3Ny05NGRmLTY2OTlhNDg1NmU5MyI6WyJyZWFkIl19LCJleHAiOjE3NzgzMzY5OTIsIm5iZiI6MTc3ODMzNjM5Mn0.0rAoSWv3a8DkkfLcl_dPadu69PLSA_qIBvOe6tUUTYE&client=95690e6c-c76e-46c0-996d-600b0d388a4b&height=300&mode=fit","bannerMediaApiFileId":"ee29040b-1534-4a77-94df-6699a4856e93","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"268","key":"corecs","projectId":10301,"serviceDeskId":268,"name":"CORE Client Support","description":"<p>Welcome!<br> Provide your requests &amp; issues so we can resolve and add value to your business.</p>","portalBaseUrl":"/servicedesk/customer/portal/268","reqTypes":[{"id":"2398","name":"Barcode Request","descriptionHtml":"","callToAction":"Barcode Request","introHtml":"<p>For Barcode Data Request</p>","icon":11282,"iconUrl":"https://customer.support.corecashless.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11282","groups":[709],"key":""},{"id":"1998","name":"CORE Support Request","descriptionHtml":"<p>In order to help troubleshoot the issue you are facing, provide as much detail as possible.</p>\n<p>Helpful details to include:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Were any changes made prior to this issue happening?</li>\n <li>Certain times an issue occurs</li>\n <li>If it is isolated to certain networks or devices in particular</li>\n <li>Is it a re-occurring issue?</li>\n</ul>","callToAction":"CORE Support Request","introHtml":"<p>For support, issue assistance, and other questions.</p>","icon":11583,"iconUrl":"https://customer.support.corecashless.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11583","groups":[709],"key":""},{"id":"2365","name":"CorePay Support","descriptionHtml":"","callToAction":"CorePay Support","introHtml":"","icon":11383,"iconUrl":"https://customer.support.corecashless.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11383","groups":[709],"key":""},{"id":"1999","name":"Submit a Request","descriptionHtml":"<p>Please use this option to request simple tasks you may need from CORE.</p>\n<p>Example requests:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Barcode/wristband requests</li>\n</ul>","callToAction":"Submit a Request","introHtml":"<p>For general all purpose requests (EXCLUDES QUOTE AND RMA REQUESTS)</p>","icon":11550,"iconUrl":"https://customer.support.corecashless.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11550","groups":[709],"key":""},{"id":"2497","name":"Emailed Request","descriptionHtml":"","callToAction":"Emailed Request","introHtml":"<p>Emailed Request</p>","icon":11515,"iconUrl":"https://customer.support.corecashless.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11515","groups":[],"key":""}],"reqGroups":[{"id":709,"name":"Support"}],"orderMapping":{"709":[2398,1998,1999,2365]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":268,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CORE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTY5MGU2Yy1jNzZlLTQ2YzAtOTk2ZC02MDBiMGQzODhhNGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS02NTE1Njk1ODciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4MzM3NTkyLCJuYmYiOjE3NzgzMzYzOTIsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.WlXnrsOf8_VWBu3Ay-tTW7GiBY2xwpcOy7UCXwehvFE","targetCollection":"upload-user-collection--651569587","endpointUrl":"https://api.media.atlassian.com","clientId":"95690e6c-c76e-46c0-996d-600b0d388a4b","tokenDurationInMins":20}},"sharedPortal":{"name":"Home","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=268&location=footer&xdm_e=https%3A%2F%2Fcustomer.support.corecashless.com&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIyZTY0YTdhY2Q1MjI0MTE0MDFkZDBkMTcxMjRlYjcyZWU3OWQxNDhhN2ZmYmM0NzE2OThkZTFlNmQ2Y2ZmMDIzIiwiaXNzIjoiMDQwMTkyZGEtOGFlZC0zNjY2LTlhNmYtMWUyYWU2MmIzNjA1IiwiY29udGV4dCI6e30sImV4cCI6MTc3ODMzNzI5MiwiaWF0IjoxNzc4MzM2MzkyfQ.jmmbpP0GJWlGAhW95oL_X4OSt5SKzKcw8N3NcQ3PtHw\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjA0MDE5MmRhLThhZWQtMzY2Ni05YTZmLTFlMmFlNjJiMzYwNSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2NvcmVjYXNobGVzcy5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9jdXN0b21lci5zdXBwb3J0LmNvcmVjYXNobGVzcy5jb20ifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkNPUkUiLCJpZCI6IjEwMzAxIn19fSwiZXhwIjoxNzc4MzM3MjkyLCJpYXQiOjE3NzgzMzYzOTJ9.BXvAZnQx1f016of_Ovm4sZceXWnQTcEoy7ao4kIia8o\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://corecashless.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://customer.support.corecashless.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CORE\\\",\\\"id\\\":\\\"10301\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CORE\\\",\\\"project.id\\\":\\\"10301\\\",\\\"servicedesk.serviceDeskId\\\":\\\"268\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://customer.support.corecashless.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=corecashless","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7d73c408d8ddbca65c16e8432b9b6d513f10ab9f_lout","baseUrl":"https://customer.support.corecashless.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://corecashless.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"95690e6c-c76e-46c0-996d-600b0d388a4b","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3981d7cdf46f46deae39e42370584fc1","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://corecashless.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}